Guided Tour: 9/11 Memorial, Museum & Surrounding Monuments–Expert Led
As in many cities, keep your wallet or purse secured and leave the bling behind.
You'll need to pass through airport-style security to enter the 9/11 Memorial Museum. Certain items are not permitted and will be confiscated and not be returned. Please refer to 9/11 Museum's guidelines on specific prohibited items.
St Paul's Chapel is closed on Tuesdays & Thursdays for renovations and may also be closed on other dates. When closed, you'll tour the grounds and substitute the inside visit for additional sites important to the events of 9/11 but not normally covered on the tour.
9/11 Memorial Museum is non-guided with 5pm entry. An average visit takes approximately two hours.
Tour Participation Requirements
You probably saw the twisted steel, smoking buildings, and piles of rubble that flashed endlessly across television screens in the days and weeks after September 11, 2001. But on this tour, you'll gain a deeper understanding of the events of 9/11 by visiting the sites that were affected most.
The focal point is Ground Zero itself. The massive reflecting pools inside a somber gray plaza where the original Twin Towers once stood are symbolic of how the city attempted to heal and move forward from one of the most devastating terrorist attacks in human history. Below it is the 9/11 Museum, which provides a closer look at the destruction of the attacks through real debris, stories from survivors and artwork inspired by that horrific day.
But this tour also shows you what you didn't see on your TV. St. Paul's Chapel, the church that survived the attacks just blocks from Ground Zero, served as a home base for firefighters and volunteers who worked around the clock to support rescue efforts. You'll also visit the Winter Garden and the Eleven Tears Memorial, a touching tribute to the eleven American Express employees who lost their lives during the attacks.
Thinking about 9/11 can be an emotional experience wherever you are. But on this small group tour with an expert local guide taking you to the most important sites involved in the attacks, you'll come as close as possible to knowing what September 11, 2001 was really like without having been in Lower Manhattan on the day that changed everything.
Numbing the pain
The attacks of September 11, 2001 had a drastic impact on the entire world. Everyone dealt with the tragedy in their own way, but New Yorkers relied on chemical therapy to get by: Research shows that in the weeks after 9/11, alcohol consumption went up 25% and tobacco use went up 10% in Manhattan.
Full refunds issued for cancellations made 7 full days prior to the date and time of requested services. Cancellations made within the 7-day and 72-hour window will receive a 50% refund of purchase total. Purchases are non-refundable inside of 72 hours.