Mt. Ngongotaha Gondola with Luge Rides & Zipline
The Luge Code of Conduct sets out the rules that help make the Luge a safe and enjoyable experience for everyone.
Keep in Under Control - Remain in control of your speed and direction. Make sure you can stop and avoid any person or obstacle, as it is the Luge riders responsibility for keeping their Luge cart under control. Stay alert in case quick reaction is needed to avoid a collision.
No Helmet, No Ride - Helmets must be worn at all times when riding the Luge. Optional knee and elbow pads are available.
Pull Back to Stop - To slow yourself or stop the cart pull the handle bars back toward you. DO NOT STOP BY PUSHING HANDLE BARS FORWARD. Keep both hands on the handle bars at all times while riding to ensure ease of steering and braking.
Keep Your Feet in the Luge Cart at All Times - Do not put your feet outside of the cart foot-well, unless completely stopped, as injury may result. Footwear must be worn at all times. Use the brakes to slow or stop the cart!
Yield to those Below - Yield the right of way to persons downhill and choose a course that ensures their safety. A rider in an uphill position is responsible for maneuvering to avoid them.
Don't Block the Track - Stop on the track only if you are visible from above and if you are not obstructing the track. Only stop at the side of the track out of the way of others.
Respect All Safety Signs - Obey all signs and warnings and never venture off track.
No Alcohol or Drugs - Do not ride the Luge if your ability is impaired through use of alcohol or drugs.
Give Mountain Patrol a Hand - If you are involved in, or witness an accident, remain at the scene and identify yourself to first-aid staff.
Secure Loose Clothing and Articles - Jackets, garments, scarves, long hair and any personal articles should be secured to avoid damage or loss.
No Group Racing, No Bumping or Skidding - Racing in groups is not permitted. Do not bump into other carts. Do not skid the Luge cart wheels.
Warning - To ride the Luge you must be in good health and be free of height conditions, motion sickness, back problems or other physical limitations. Expectant mothers should not ride.
Height Restriction - Riders who are under 110cm will need to ride in tandem with an adult, and only on the Scenic or Intermediate tracks. Additionally, only infants who are able to walk and support their own body weight are able to ride with an accompanying adult. Riders who are between 110cm and 135 cm, can ride the Scenic and Intermediate tracks unaccompanied. Children that are 10 years old and over 135 cm can ride the Advanced Track unaccompanied.
Chairlift Safety - The maximum load on the chairlift is 2 people per chair. Follow all instructions for boarding and disembarking the chairlift. Please note that the chairlift does not stop at any time.
Zoom Zipline is suitable for children and adults, with a minimum weight of 27 kilograms and a maximum of 115 kilograms for the regular (seated) harness ride, and minimum weight of 40 kg and a maximum of 100 kg for the supersonic (superman) style ride.
The Zipline runs with parallel lines so you can ride with your family and friends.
Tour Participation Requirements
Special Medical Restriction
Start with a relaxing gondola ride up Mt. Ngongotaha that lets you soak in scenic panoramas. At the top of the mountain the daredevil in you takes over, and you choose what thrill you want to take on first: ziplining or the luge.
If you opt for ziplining, you'll zoom down a 1,257-foot line at up to 50 miles an hour. If you feel as if you're flying through the air, it's because you kind of are.
A chairlift will take you back up for the three-wheeled mountain luge, which is a different kind of rush, but a rush just the same.
Three tracks await you to take you downhill. There's one for children six and over and beginners. (Under six years of age must ride with parent.) The track has places where you can stop and take pictures.
The Intermediate and Advanced tracks are for those who want to tackle higher speeds and bends, turns, dips, and tunnels. Riders must be 10 years old or older, and at least 4½ feet tall. And while the steering and braking systems on the luge are easy to handle after the instructional video.
Best of all, you get five luge trips down the mountain. Because after you try it once, you're going to want more.
Leap of faith
Your zipline ride down ends near the chairlift at a platform 33 feet above ground, or about three stories high. There you have the choice to do a free-fall jump off the platform, secured by a line that slows you to a soft landing before you hit the ground. If you're not feeling that daring, you can take the stairs.
Non-refundable if canceled within 24 hours of requested services.